Returns & Exchanges

At Brandfield, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all items in their original condition. Whether it's a change of heart or a size adjustment, our streamlined process ensures your refund or exchange is handled with care.

1

Register Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack the Items

Place the items in their original packaging, ensuring all tags are attached and the products are unworn and undamaged.

3

Ship the Parcel

Attach the provided return label to your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing